Terms of service

By accessing and using the TonerPrint website, you agree to adhere to these terms and conditions. If you do not agree with any part of these terms, you must refrain from using the TonerPrint website.

1. Content and Intellectual Property The content on the TonerPrint website, including but not limited to text, images, logos, graphics, and software, is the property of TonerPrint or its content suppliers and protected by Australian and international copyright laws. Unauthorised use, reproduction, or distribution of this content is strictly prohibited.

2. Pricing and Product Availability All prices displayed on the TonerPrint website are subject to change without notice. While we strive to ensure the accuracy of product information, TonerPrint reserves the right to correct any errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. In the event of a pricing error or discrepancy, TonerPrint will notify the customer and offer options such as adjusting the price or cancelling the order.

3. Orders and Payment By placing an order on the TonerPrint website, you agree to provide accurate and complete information necessary to process your order. TonerPrint reserves the right to refuse or cancel any order at its discretion. In the event of an order cancellation, TonerPrint will notify the customer and provide a full refund if payment has already been made.

All payments must be made in Australian dollars. TonerPrint accepts various payment methods, including credit card, PayPal, and direct bank transfer. Your payment information is securely processed and not stored by TonerPrint.

1. Shipping and Delivery TonerPrint ships products to addresses within Australia. We endeavour to process and dispatch orders promptly, but delivery times may vary depending on the shipping method and destination. TonerPrint is not responsible for any delays in delivery due to circumstances beyond its control, such as courier delays or customs clearance.

Customers are responsible for ensuring their shipping address is accurate and complete. TonerPrint is not liable for any lost or delayed shipments due to incorrect or incomplete address information provided by the customer.

1. Returns and Exchanges TonerPrint adheres to the Australian Consumer Law and provides returns and exchanges for products that are faulty, damaged, or do not match the product description. Please refer to our Returns Policy for more information on how to initiate a return or exchange.

2. Limitation of Liability To the maximum extent permitted by law, TonerPrint will not be held liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or business interruption, arising from the use of or inability to use the TonerPrint website or the purchase of products from TonerPrint.

3. Governing Law These terms and conditions are governed by and construed in accordance with the laws of Australia. By using the TonerPrint website, you agree to submit to the exclusive jurisdiction of the courts of Australia for the resolution of any disputes arising from these terms and conditions or your use of the TonerPrint website.

4. Changes to Terms and Conditions TonerPrint reserves the right to modify or update these terms and conditions at any time without notice. By continuing to use the TonerPrint website after changes to the terms and conditions have been made, you agree to be bound by the updated terms and conditions. It is your responsibility to regularly review the terms and conditions for any changes.

5. Contact Information If you have any questions, concerns, or feedback regarding these terms and conditions, please contact TonerPrint using the contact details provided on our website.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at gavin@sankaia.com.
Our contact information is posted below:
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